ART SPA HOI AN · GUEST QUESTIONS
Are walk-ins welcome?
Yes, walk-in guests are welcome at Art Spa Hoi An, subject to available rooms and therapists. A walk-in visit is most flexible when you can adjust your treatment choice or start time.
When booking ahead is the better option
Reserve in advance for a private couple package, the Signature Experience, herbal head spa or nail appointment, especially when your itinerary requires a specific time. Couple experiences need a suitable room and two therapists together; longer packages also need preparation time and a longer appointment slot.
Make a same-day inquiry before setting off
Tell the team how many guests are coming, which service you want and when you can arrive. Reception can check the correct branch and let you know whether your preferred appointment is available. If that time is full, ask about another time or a shorter service that fits your day. Wait for confirmation before assuming a same-day request is booked.