Spa etiquette is more than just good manners—it’s the key to ensuring a relaxing and enjoyable experience for both you and others around you. Whether it’s your first visit to a spa or your fiftieth, understanding the unspoken rules can make the difference between an awkward session and a blissful one. At Art Spa, following these guidelines ensures that every guest enjoys the same level of peace, comfort, and professional care.
While spas are designed to help you unwind, they also function as shared spaces. That means being mindful of others, respecting staff, and knowing what’s appropriate before, during, and after treatments. This guide walks you through the essential do’s and don’ts for a stress-free spa visit.

1. Why Spa Etiquette Matters
Unlike casual hangouts, a spa environment is meant to be serene, quiet, and restorative. Good spa manners help:
- Maintain a peaceful atmosphere for all guests
- Ensure safety and hygiene standards are upheld
- Show respect for therapists and staff
- Enhance your own experience
Following proper etiquette also allows you to get the most out of treatments like aromatherapy massage, hot stone therapy, or facials.
2. The Do’s of Spa Etiquette
1. Arrive Early
Give yourself at least 15–20 minutes before your appointment to fill out any health forms, change clothes, and mentally unwind.
2. Communicate Your Needs
Let your therapist know about any injuries, allergies, or preferences for massage pressure.
3. Respect Quiet Zones
Spas are not the place for loud conversations or phone calls. Lower your voice and switch devices to silent.
4. Follow Hygiene Protocols
Shower before treatments, especially if you’ve been exercising. Clean skin ensures better results for massages and facials.
5. Tip Appropriately
If service fees don’t include gratuity, a 15–20% tip is standard for spa services.
3. The Don’ts of Spa Etiquette
1. Don’t Arrive Late
Being late not only cuts into your session but may disrupt the schedule for other guests.
2. Don’t Use Strong Perfume Beforehand
Fragrances can interfere with aromatherapy treatments and may bother other guests.
3. Don’t Skip Medical Disclosures
Always let your therapist know about medical conditions such as high blood pressure or recent surgeries.
4. Don’t Be Distracted
Avoid checking your phone during treatments—it interrupts relaxation for you and others.
5. Don’t Haggle Over Prices
Book knowing the rates, and respect the spa’s service value.

4. Table: Spa Do’s vs. Don’ts
Do’s | Why It Matters | Don’ts |
---|---|---|
Arrive early | Allows time to relax before treatments | Arriving late |
Communicate needs | Ensures comfort and safety | Skipping medical disclosures |
Respect quiet zones | Maintains peaceful atmosphere | Talking loudly |
Follow hygiene protocols | Improves treatment effectiveness | Wearing strong perfume |
Tip appropriately | Shows appreciation for service quality | Haggling over prices |
5. Preparing for Your Spa Day
Before you visit Art Spa, here are a few prep tips:
- Wear comfortable clothing
- Eat lightly beforehand
- Remove jewelry and leave valuables at home
- Stay hydrated before and after your session
6. Understanding Spa-Specific Rules
Each spa may have unique policies. At Art Spa, for example:
- Mobile phones should remain off during treatments
- Cancellation policies require notice at least 24 hours in advance
- Special requests (like a particular therapist) should be made during booking
7. Respecting the Therapists
Your therapist’s job is to ensure your comfort, but they also deserve professional boundaries:
- Always keep covered with provided towels or sheets
- Avoid inappropriate conversation or physical contact
- Trust their expertise, but speak up if something feels uncomfortable
8. Cultural Etiquette Awareness
In Vietnam and many other countries, spa etiquette can vary slightly:
- Foot baths before massage may be customary
- Modesty is respected, so changing rooms are private
- Silence is valued during treatments
Knowing these cultural aspects helps you blend in and enjoy a smoother experience.
9. Group Spa Etiquette
If you’re visiting as part of a group:
- Keep voices down even if you’re chatting
- Respect each other’s schedules
- Avoid crowding shared areas like saunas or pools
Corporate groups booking at Art Spa often enjoy private packages that allow social interaction without disturbing other guests.
10. Spa Etiquette for First-Timers
If you’ve never been to a spa before:
- Don’t worry if you’re unsure about the process—staff will guide you
- Ask about the sequence of treatments if you’re doing multiple services
- Remember, there’s no pressure to talk during your session
11. The Etiquette of Tipping and Gratitude
Beyond monetary tips, simple gestures of appreciation—like thanking your therapist or leaving positive feedback—can go a long way. At Art Spa, staff members truly value acknowledgment of their work.
12. What to Do After Your Spa Visit
- Drink water to help flush toxins
- Avoid strenuous activity for the rest of the day
- Reflect on what treatments you enjoyed most for future visits
13. Conclusion
Spa etiquette isn’t about being overly formal—it’s about creating an environment where everyone can fully relax and enjoy their treatments. By respecting both staff and fellow guests, you ensure your experience at Art Spa or any wellness destination is truly restorative.
From arriving early and speaking softly to avoiding strong perfumes and respecting schedules, these small steps lead to a better spa culture for all.
Contact Information
Art Spa
Our Branches
Art Spa 1
37 Nguyen Phuc Tan St., Hoi An, Quang Nam
Art Spa 2
37/6 Le Quy Don St., Hoi An, Quang Nam
Email: artspahoian@gmail.com
Hotline: 0906 488 820
Website: Artspahoian.com
Opening hours: 10 AM – 10 PM